Chat Advocate - Work From Home
Customer Service / Remote - Anywhere in U.
S/ Competitive pay / Medical, dental & vision / 401k match / PTO - As a Chat Advocate you'll:
Communicate with customers via live chat and answer questions pertaining to the loan application process; Respond to general questions, assist with troubleshooting the bank verification step, upload emailed documents, and/or request additional documents as needed; Answer chats in a timely manner; Work within multiple chats simultaneously; Review and evaluate customer's financial documents and research financial history; Identify process bottlenecks, inefficiencies, and suggest improvementsHiring Fast >> Recommended Skills Utilization Management Licensed Clinical Social Worker (Lcsw) Case Management Hospital Information Systems Behavioral Health Social Work Estimated Salary: $20 to $28 per hour based on qualifications.
S/ Competitive pay / Medical, dental & vision / 401k match / PTO - As a Chat Advocate you'll:
Communicate with customers via live chat and answer questions pertaining to the loan application process; Respond to general questions, assist with troubleshooting the bank verification step, upload emailed documents, and/or request additional documents as needed; Answer chats in a timely manner; Work within multiple chats simultaneously; Review and evaluate customer's financial documents and research financial history; Identify process bottlenecks, inefficiencies, and suggest improvementsHiring Fast >> Recommended Skills Utilization Management Licensed Clinical Social Worker (Lcsw) Case Management Hospital Information Systems Behavioral Health Social Work Estimated Salary: $20 to $28 per hour based on qualifications.
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